Study a Diploma of Community Services

Study a CHC52015 Diploma of Community Services at HETC

Get the qualifications you need to help those in need and leave a lasting impact on the world.

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Study a Diploma of Community Services

Students successfully completing this course will be able to:

  • Manage work health and safety
  • Manage and promote diversity
  • Promoting Indigenous cultural safety
  • Working with people with mental illnesses

Want to help build up your community and leave a lasting impact on the world?

Getting a Diploma of Community Services from HETC can start you on your path to a fulfilling career as a Welfare Support Worker, Community Services Case Worker, Health Education Officer, Outreach Officer and Family Support Worker. This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.  


Get the skills & knowledge you need to join this growing industry by studying a Diploma of Community Services.

Welfare Support Workers jobs are growing! Increasing 25.5% over the last 5 years

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities. 



  • Community Services Worker
  • Community Services Coordinator
  • Support Worker
  • Welfare Support Worker
  • Social And Welfare Professionals

Potential Careers


(3.7 x greater than the average for all occupation)

 CHCDIV003 – Manage and Promote Diversity

What you will learn

CHCAOD009 – Deliver and review Individual Alcohol and other Drug Treatment Plans

Popular Diploma Subjects

  • Communicating to clients in a way that develops and maintains respect, hope, trust and self-determination/independence.
  • Supporting clients, to understand and exercise their rights 
  • Provide support and facilitate progress towards the individual’s goals in collaboration with a client's care network 
  • Respond promptly and supportively to people experiencing distress or crisis 
  • Understanding different drugs and their effects on people who take them
  • Understanding 'presenting issues' i.e. homelessness, mental health issues, relationship breakdown - loss of job/home/family, childhood abuse
  • The stages of changes - When is a person psychologically ready to change
  • How to design each individual's customized treatment plan

What you will learn

What you will learn

  •  Understanding the importance of Human Rights
  • Understanding the inter-relationships between the individual, the family, the community and society
  • Research and analyse Community priorities 
  • Advocate and lobby for community-based outcomes; helping change lives for generations 

CHCCS003 – Increase the Safety of Individuals at Risk of Suicide

CHCMHS001 – Work with People with Mental Health Issues

  • Recognise and respond to signs indicating that a person may be considering suicide
  • identifying the Risk Factors and the Safety Factors
  • What to do: Contract/Plans/Support - building on strengths
  • Review and Record keeping 

What you will learn

What you will learn

  • Fostering diversity in the workplace through acceptance, understanding and respect
  • Adapt communication strategies, not only linguistic, but remember our diverse culture also consists of individuals who are sight and hearing impaired, different gender identities including different nationalities and ethnicity. We must learn to communicate with them all differently to ensure clarity and respect
  • Develop policies inclusive of diversity
  • Develop measures for evaluating the outcomes of workplace strategies, policies and procedures to promote diversity 

CHCDEV003 – Work within a Community Development Framework  

Course Delivery

OR Upfront Payment $4049.10

The Diploma of Community Services is exclusively available to Australian Citizens and Permanent Residents.

Course Availability

Quarterly Repayments  $1,125 (4 over 1 year)     

Currency Information

The Diploma of Community Services has 26 Units, completed over 52 weeks.

Limited Time Only

Course Duration

The Diploma of Community Services is provided via online / distance education. Beginners computing skills are required. Students are recommended to spend around 25 hours per week study. As part of this course, students are required to complete at least 100 hours of work placement. HETC will assist students to find a suitable community services workplace in their local area. Learners will need to have access to a computer with internet capabilities.

Fee For Service Course

Course Details

Total Course Cost - $4499.00

Entry Requirements

10% Discount for Upfront Payments (Domestic Students Only)

  • 16 years old or above

For latest currency information on this product, please click here

First weeks payment is required upon application


A Massive 40% off

Until COB 1/12/17

Weekly Payments  -  $45 (100 payments)

$27.00 per week (over 100 weeks)


Upfront $2,700

Course Fees

Blended Delivery

The Diploma of Community Service is delivered using a blended approach, which includes online study and workplace learning.

  • Students are recommended to spend around 25 hours per week in comprehending knowledge and completing related activities and assessments from the textbooks and online materials provided via Moodle;
  • Online chatting rooms are open four days per week, with two 2-hour sessions available each day for students to communicate with the trainers regarding learning and assignment issues as well as other concerns;
  • Students must ensure at least 100 hours of work placement. The number of hours students spend on-site per week will vary by site and project needs. Students should make sure altogether they completed at least 100 hours of work in total.


"I completed my diploma of community services through HETC. They have the best trainers, always there when you need them, they explain things extremely well and always push you to do your best. Couldn't have done it without them. Now onto my next study. "

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* Terms and Conditions of 'Fair Go Pricing' Promotion

To accept this promotion you must enrol within the course and make your first payment within 3 days of enrolling or submitting an application form; extensions may be granted upon request (subject to individual approval). This promotion is not valid with any other promotion currently offered by HETC, its subsidiaries or partners. Offer valid for new students only. This offer is valid for claiming until COB 1st December 2017. Offer valid only for Individuals. Offer valid only to Domestic students. This promotion and the promotional pricing is only valid for the Fee For Service Diplomas listed on this web page or associated marketing materials and does not apply to other non-applicable Fee For Service Diplomas, Certificates, funded programs, short courses or any other HETC product/service. Subject to change at any time, without prior notice.